Medical Information

As of 1/1/23, LVPPACE is no longer the insurance administrator.  LVMPD is now handling the insurance for all employees and retirees.  Please note that although LVPPACE was available 24/7 to assist you with your insurance needs, the LVMPD Benefits Desk will not.  Please ensure that you have taken photos of both the front and back of all of your insurance cards (medical, dental, and/or vision) so that you have the numbers on the back to contact the insurance after business hours. 

Here is the phone number for the Benefits desk and their hours.  Additionally, please note that they are closed on all LVMPD-recognized holidays.

LVMPD Benefits Desk
M - F 7:00 am to 4:00 pm
insurance@lvmpd.com
702-828-3219 or 702-828-3510 or 702-828-6948

As a reference, here is a 2023 Urgent Care Directory:  Click Here